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Any student asked or required to quarantine or isolate due to Covid-19 will be approved for a University Approved Absence for any classes missed.  If you have been diagnosed with Covid-19 or instructed to quarantine by a medical professional, are taking in-person or online classes, and your medical symptoms inhibit your ability to complete coursework, you can submit a request to the University Approved Absence Office (UAAO) for University Approved Absences (UAA)

It is your choice to request UAA’s and not every student in isolation or quarantine may want or need them (for example, if you feel well enough to attend classes remotely).

Please note that UAA’s apply only to class absences, not to your employment.  Make sure you reach out to your work supervisor to let them know you will be unable to work.  If you are a part-time, full-time, or temporary employee of the University of North Carolina at Chapel Hill, you can contact the University Employee Occupational Health Clinic.

Documentation Requirements

We ask that you indicate in your request that your absence is Covid-19 related and include legitimate medical documentation that confirms your diagnosis, isolation, or your need to quarantine with a start and end date of care.  We are not able to evaluate requests without supporting documentation.  If you have no documentation, we ask that you contact a medical provider to be evaluated.  Students can contact Campus Health for Covid-19 related medical assistance. 

If you were seen or contacted by Campus Health, they will assist in providing documentation needed for the University Approved Absence Office to evaluate University Approved Absence (UAA) requests.

The COVID-19 Community Standards symptom list (see below) should be monitored daily.

Students should use the Campus Health screening tool to assess their status every day. Campus Health can be reached through the Healthy Heels Patient Portal or by calling 919-966-2281. Campus Health provides symptomatic COVID-19 testing for students, graduate and professional students and post-doctoral fellows.

Undergraduate students who are on-campus, attending in-person classes or coming to campus must monitor your symptoms daily.  If you answer yes to any of these symptoms, immediately contact Campus Health.

Graduate, professional and post-doctoral students are expected to monitor your symptoms daily. If you answer yes to any of these symptoms, immediately contact Campus Health.

COVID-19 Community Standards symptom list:
• Have you had recent close contact with someone who has tested positive for COVID-19?
• Do you have new muscle aches not related to another medical condition or another specific activity (e.g., due to physical exercise)?
• Do you feel like you may have a temperature of greater than 100.0°F?
• Do you have sore throat, runny nose and/or congestion not related to another medical condition (e.g., allergies)?
• Do you have a new or worsening cough that is not related to another medical condition?
• Do you have shortness of breath that is not attributable to another medical condition?
• Do you have recent (<5 days) loss of smell and/or taste?
• Do you have new onset of vomiting or diarrhea not related to another medical condition?

If you answer yes to any of the questions above, do not attend class, work or other in-person campus activities and contact your medical provider. 

Students can access Campus Health at 919-966-2281 or via the Healthy Heels Patient Portal.


Throughout the semester the UAAO experiences a high volume of requests.  While our priority is to send absences to your faculty as quickly as possible, it may take up to 10 business days for you and your faculty to be notified.  In the meantime, you are strongly encouraged to communicate with your instructors that you will be unable to attend class for the time period specified by your medical provider.

So long as students get their absence request submitted to the UAAO in a timely fashion (within 5 business days after the last date of absence and have documentation delivered within 10 days if not attached to request), if a request is approved, faculty will be required to work with the student as noted under the Class Attendance Policy.


Faculty Guide for Supporting Students During Covid-19

Fall 2020 faculty guide to supporting student needs for flexibility, adjustments, and/or accommodations.